We want you to be satisfied with your purchase. If you are not completely happy, you may return the item under the conditions below.

1. Return Eligibility

Items can be returned within 7 / 14 / 30 days from the date of delivery.

The product must be unused, undamaged, and in its original packaging.

Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

Items that are damaged due to customer misuse.

Items marked as non-returnable or final sale.

Personalized or customized products.

3. Return Process

Contact our customer support to request a return.

Provide your order number and reason for return.

Once approved, send the item back following our instructions.

4. Refunds

After we receive and inspect the returned item, we will notify you of the refund status.

Approved refunds will be processed to the original payment method within 5–10 business days.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Shipping fees are non-refundable.

6. Exchanges

Exchanges are subject to product availability.

If unavailable, a refund will be issued instead.

7. Defective or Wrong Items

If you receive a defective or incorrect item, please contact us within 48 hours of delivery for a free replacement or full refund.